To ensure a smooth and fast embarkation experience, guests must obtain the cruise ticket tagged ’Fast Track’, by completing the online check-in process either through the MSC Cruises website, or the MSC for Me app (available on select ships only).
The check-in is available from 30 days up to one day before departure of the cruise. Travel Agents can assist clients with the online check-in, as long as clients complete the mandatory parts themselves, including taking a picture with a device that has a digital camera.
To issue the cruise tickets, the following mandatory fields are required for all passengers and must be filled during the check-in process:
1) Personal Information
• First and last name
• Gender
• Place of birth
• Nationality
• Language
• Document: Passport or national ID card number
• Passport place and date of issue
• Passport or national id card expiry date
• Email, phone or mobile number
Address
• Country of residence
• Address
• Zip code
• Region
• Province
• City
Emergency Contact of a relative or friend not traveling with your clients, that we may need to reach.
• First name
• Last name
• Telephone number
2) Onboard information
• The embarkation time slot is set by default, but if available clients can use a drop-down menu to change it to one that suits them best. If the slot is blurred, the specific embarkation time is no longer available.
• A colour passport-style, mandatory security picture has to be taken. Clients will need to use a device with a digital camera and face the camera when taking their picture.
• There’s an optional ‘Travel with’ section to provide the booking and cabin number of the client’s family or friends. Upon availability, the cabins should be assigned to eat at the same dinner table.
3) Optional registration of a credit card
To save time onboard, clients can register their credit card before their cruise. All their onboard expenses will be directly charged to their credit card.
Check in with just 3 clicks:
1. Find a check-in on the MSC Book in the Before departure section – Web check-in. Or directly visit our MSC website and click on the ‘Manage booking – Web Check-in’ section. Clients can also check in using the MSC For Me App on select ships where it’s available.
2. The booking number, name and surname must be entered.
3. Passengers’ data and onboard information must be entered and there’s an option to register a credit card.
In case of need, the Travel Agent can fill in the clients’ data and generate the cruise ticket in the MSC Book, although this way the cruise ticket won’t include the ‘Fast Track’ tag. Additionally, the Travel Agent can find all the available cruise tickets in the Booking > E-ticket section on MSC Book.
Before arriving at the port, guests should ensure that they have all personal travel documents required, and that all personal information shown in their cruise ticket is correct. In the event of necessary changes, they can repeat the online check-in process to re-issue the e-ticket.
