River cruises, Sea cruises from 01 April 2020

Included in cruise

The cost of the cruise includes the following services on  "All Inclusive" system:

accommodation in a cabin with services for the selected category
All inclusive excluding drinks
port charges, taxes and fees

For guests of all Classic cabins:

Accommodation in the cabin of the selected category (TV, telephone, shower / bathtub, hairdryer, air conditioning).
Harbor dues and taxes.
Meals on the system "All inclusive, excluding drinks." A free dinner system is applied on board.
Entertainment programs (evening shows, night clubs, live music, etc.).
The participation of children in children's clubs.
Fitness center, sports court, jogging track, pools and jacuzzi.

For guests of all cabins of the Premium category (in addition to all of the above services, it is additionally provided):

The best cabin layout on the liner.
Ability to choose a change of food during dinner.
Continental breakfast in the cabin.
Delivery of food to the cabin 24 hours.
10% discount for a future cruise when booking a Premium cabin (valid for one year from the end of the cruise). Does not apply to world cruises.

For all guests of the Suite category cabins (in addition to all the above services of the Premium category, it is additionally provided):

Priority landing on the liner.
Personal butler.
Fresh fruits in the cabin every day.
1 bottle of champagne and canapes.
Pillow menu.
An invitation to an exclusive cocktail with Captain.

Not included in the cruise

Not included into the cruise costs, and require additional payment:

Tipping staff.
Casinos, telephones, internet, video games.
Alcoholic and non-alcoholic drinks.
Reservations at alternative restaurants.
Minibar in the cabin.
Individual services on board (SPA, beauty salon, laundry).

Additionally, in our company or independently booked and paid for services:

Flights
Transfers before and / or after the cruise.
Registration of entry visas along the route (if necessary).
Health insurance (required).
Travel insurance (optional).
Excursions in ports of call.

Fines for canceling a cruise

Last Minute Deals - 100% Penalty

Basic rate

Cancellation conditions - non-refundable amounts:
25% for more than 45 days before the cruise;

50% between 44 - 30 days before the cruise;

75% between 29 - 15 days before the cruise;

100% for a period of 14 or less before the cruise.

Comfort tariff
Cancellation conditions - non-refundable amounts:

50 € for a period of more than 45 days before the cruise;

25% between 45 - 30 days before the cruise;

50% between 29 - 15 days before the cruise;

75% between 14 - 5 days before the cruise;

100% for a period of 4 days or less before the cruise;

Deluxe Rate

Tariff disadvantages: Higher cost.

Cancellation conditions - non-refundable amounts:

50 € for a period of more than 45 days before the cruise;

25% between 45 - 30 days before the cruise;

50% between 29 - 15 days before the cruise;

75% between 14 - 5 days before the cruise;

100% for a period of 4 days or less before the cruise;

Included in cruise

The cost of the cruise includes the following services on  "All Inclusive" system:

accommodation in a cabin with services for the selected category
All inclusive excluding drinks
port charges, taxes and fees

For guests of all Classic cabins:

Accommodation in the cabin of the selected category (TV, telephone, shower / bathtub, hairdryer, air conditioning).
Harbor dues and taxes.
Meals on the system "All inclusive, excluding drinks." A free dinner system is applied on board.
Entertainment programs (evening shows, night clubs, live music, etc.).
The participation of children in children's clubs.
Fitness center, sports court, jogging track, pools and jacuzzi.

For guests of all cabins of the Premium category (in addition to all of the above services, it is additionally provided):

The best cabin layout on the liner.
Ability to choose a change of food during dinner.
Continental breakfast in the cabin.
Delivery of food to the cabin 24 hours.
10% discount for a future cruise when booking a Premium cabin (valid for one year from the end of the cruise). Does not apply to world cruises.

For all guests of the Suite category cabins (in addition to all the above services of the Premium category, it is additionally provided):

Priority landing on the liner.
Personal butler.
Fresh fruits in the cabin every day.
1 bottle of champagne and canapes.
Pillow menu.
An invitation to an exclusive cocktail with Captain.

Not included in the cruise

Not included into the cruise costs, and require additional payment:

Tipping staff.
Casinos, telephones, internet, video games.
Alcoholic and non-alcoholic drinks.
Reservations at alternative restaurants.
Minibar in the cabin.
Individual services on board (SPA, beauty salon, laundry).

Additionally, in our company or independently booked and paid for services:

Flights
Transfers before and / or after the cruise.
Registration of entry visas along the route (if necessary).
Health insurance (required).
Travel insurance (optional).
Excursions in ports of call.

Fines for canceling a cruise

Last Minute Deals - 100% Penalty

Basic rate

Cancellation conditions - non-refundable amounts:
25% for more than 45 days before the cruise;

50% between 44 - 30 days before the cruise;

75% between 29 - 15 days before the cruise;

100% for a period of 14 or less before the cruise.

Comfort tariff
Cancellation conditions - non-refundable amounts:

50 € for a period of more than 45 days before the cruise;

25% between 45 - 30 days before the cruise;

50% between 29 - 15 days before the cruise;

75% between 14 - 5 days before the cruise;

100% for a period of 4 days or less before the cruise;

Deluxe Rate

Tariff disadvantages: Higher cost.

Cancellation conditions - non-refundable amounts:

50 € for a period of more than 45 days before the cruise;

25% between 45 - 30 days before the cruise;

50% between 29 - 15 days before the cruise;

75% between 14 - 5 days before the cruise;

100% for a period of 4 days or less before the cruise;