The Cruise Center, founded in December 2009, is a Sales Agent in Ukraine selling the products of MSC Cruises, the world's largest private shipping company Mediterranean Shipping Company.
MSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region and Southern Africa, with more market share in addition to deployed capacity than any other player. It is are also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America and the Far East markets.
Important: MSC reserves the right to change the cabin to the same category or higher. However, MSC will do everything possible to avoid changing the cabin.
Additional costs:
Additionally paid on the liner:
For any purchase of goods on the liner in bars, restaurants, shops and services in the spa center, hairdresser, etc. you will be additionally charged a service fee, which will average 15% of the purchase price.
The cruise booking conditions may vary depending on the itinerary, season, and selected package. However, the basic conditions include:
1. **Deposit and Full Payment:**
- A deposit of 30% is required to confirm the booking.
- Full payment is usually required 60-90 days prior to departure. For late bookings, full payment may be required immediately.
2. **Cancellation and Penalties:**
- Cancellation penalties depend on the time remaining before departure. The closer to the departure date, the higher the penalties.
- More than 60 days before departure: €50 per person
- 59 to 30 days: 30% of the total price
- 29 to 22 days: 50%
- 21 to 15 days: 70%
- Less than 14 days before departure: 100%
3. **Booking Changes:**
- Passenger substitutions are subject to an additional fee of €50 per person.
4. **Insurance:**
- It is recommended to purchase travel or medical insurance to cover potential costs in case of cancellation or changes to the booking, as well as medical expenses during the cruise.
5. **Document Requirements:**
- All passengers must have valid passports and visas for visiting countries (if required by the destination) on the cruise itinerary. The responsibility for obtaining visas lies with the passengers.
The standard cruise fare typically does not include a drink package. You may choose and add an appropriate drink package to your cruise.
Drink package rules:
- All guests sharing a cabin, including children over 3 years old, must book a drink package. For children, a MINORS PACKAGE is available.
- Seating together in the main restaurant for dinner is only possible if all guests have booked the same drink package or none at all.
- Packages are for personal use only; cruise cards cannot be shared. Only one drink can be ordered per request. If misuse of the package occurs, the cruise company reserves the right to block the package without refunding the remaining days.
- Drink packages are valid every day throughout the cruise and cannot be purchased for individual days.
- Packages are not valid in specialty bars, cafés, and restaurants, including:
- Venchi 1878 establishments, Jean-Philippe Maury venues, MSC Virtuosa Starship Club, MSC World Europa Coffee Emporium, MSC World Europa Raj Polo Tea Room.
- Due to Saudi Arabian law, alcoholic drinks are not available while docked in Saudi Arabian ports. Alcoholic beverages will only be available once the ship leaves the port and is at sea.
- Drink packages purchased onboard will be more expensive than those bought when booking the cruise.
- Detailed lists of drink packages will be available onboard.
- Packages are valid on Sir Bani Yas and Ocean Cay islands.
Prices per person, per day:
Mediterranean; Northern Europe; UAE & Persian Gulf; Red Sea; Caribbean from Fort-de-France*
EASY PACKAGE (adults 18+)
- Cruises 1-7 days: €43
- Cruises 8+ days: €39
√ a selection of classic cocktails, house spirits and mixed drinks
√ non-alcoholic cocktails
√ dedicated selection of house wines by the glass, beer, sodas, fruit juices
√ bottled mineral water
√ classic hot drink (espresso, cappuccino, coffee latte, hot tea)
Valid: 24/7 in select onboard bars, main restaurants, and buffet (excluding specialty restaurants).
EASY PLUS PACKAGE (adults 18+)
- Cruises 1-7 days: €57
- Cruises 8+ days: €54
All drinks priced up to €9 or $10*
√ frozen and classic cocktails, variety of spirit brands, liquors and cordials
√ a selection of wine by the glass
√ a 10% discount on bottled wines purchased onboard
√ a wide variety of draft and bottled beers, non-alcoholic cocktails, soft drinks
√ mineral water
√ coffee drinks, hot chocolate and hot teas
The Easy Plus Package covers all the above served at our bars, buffet, main restaurant and specialty restaurants. What’s more, it also includes Ocean Cay MSC Marine Reserve and other exclusive MSC destinations.
*€9 for European, Dubai, Abu Dhabi and Qatar, Egypt, Red Sea & Saudi Arabia, and Antilles cruises; $10 for Caribbean, Northern America, South America and Asia cruises.
Valid: 24/7 in onboard bars, main restaurants, buffet, and specialty restaurants.
PREMIUM EXTRA PACKAGE (adults 18+)
- Cruises 1-7 days: €77
- Cruises 8+ days: €74
All drinks priced up to €14 or $16*
√ an extensive variety of frozen and classic cocktails, premium brand spirits, liquors and cordials
√ a varied selection of wines and champagne by the glass
√ a 25% discount on bottles of wine and champagne purchased on board
√ our entire selection of draft, craft and bottled beers, sodas, fruit juices
√ mineral water, energy drinks
√ coffee drinks, hot chocolate and teas
Valid: 24/7 in onboard bars, main restaurants, buffet, and specialty restaurants.
ALCOHOL-FREE PACKAGE (adults 18+)
- Cruises 1-7 days: €26
- Cruises 8+ days: €24
√ a wide choice of alcohol-free cocktails, sodas, energy drinks
√ mineral water, flavored water, fruit juices
√ classic coffee drinks and coffee specialties, hot chocolate, hot teas, soft-serve ice cream
Valid: 24/7 in onboard bars, main restaurants, buffet (excluding specialty restaurants).
MINORS PACKAGE (children 3-17 years)**
- Cruises 1-7 days: €18
- Cruises 8+ days: €17
√ alcohol-free cocktails, sodas, energy drinks
√ mineral water, flavored water, fruit juices
√ a selection of coffee drinks, hot chocolate, hot tea and soft-serve ice cream.
Applicable for minors (age respective of the country/operation area) who are part of a group/family purchasing an adult package.
Valid: 24/7 in select onboard bars, main restaurants, and buffet (excluding specialty restaurants).
Prices and rules are similar for other regions, with minor variations in costs for South America, Asia, and the Far East.
Terms valid from 09.12.2024
• The price is for 1 day
• Internet packages cannot be purchased per day, they must be purchased for the entire cruise period
• Internet packages can be purchased for 1, 2, 3 and 4 electronic devices
• When purchasing Internet packages on board, the price will be higher
• The availability of Internet packages and their relevance must be checked when booking
• The cruise company reserves the right to suspend the Internet package at any time
BROWSE CRUISE PACKAGE
Package description:
• Unlimited access
• Access to web pages
• Access to email
• Access to social networks and chats (e.g. WhatsApp, Telegram)
Region Mediterranean, Northern Europe, Canary Islands (cruises up to 16 days)
1 day
1 electronic device €10.40
2 electronic devices €17.60 €
3 electronic devices €24
4 electronic devices €28.80
UAE and the Persian Gulf, Red Sea, Caribbean from Fort-de-France (cruises up to 16 days)
1 day
1 electronic device €12.80
2 electronic devices €22.40
3 electronic devices €31.20
4 electronic devices €38.40
South America, South Africa (cruises up to 16 days)
1 day
1 electronic device €10.40
2 electronic devices €16.15
3 electronic devices €22.02
4 electronic devices €26.42
Asia, Far East (cruises up to 16 days)
1 day
1 electronic device €9.54
2 electronic devices €17.61
3 electronic devices €26.40
4 electronic devices €29.36
MSC Grand Voyages (cruises up to 16 days, from 17 to 51 days)
1 day
1 electronic device €8
2 electronic devices €14.40
3 electronic devices €19.20
4 electronic devices €22.40
MSC Round the World
1 day
1 electronic device €5.60
2 electronic devices €8
3 electronic devices €9.60
4 electronic devices €11.20
BROWSE & STREAM CRUISE Package PACKAGE
Package description:
• Unlimited access
• Access to web pages
• Access to email
• Access to social networks and chats (eg: WhatsApp, Telegram)
• Access to video chats
• Access to streaming music and video
• Posting live broadcasts and videos on social networks
Region Mediterranean, Northern Europe, Canary Islands (cruises up to 16 days)
1 day
1 electronic device €13.60
2 electronic devices €24
3 electronic devices €33.60
4 electronic devices €41.60
UAE and Gulf, Red Sea, Caribbean from Fort-de-France (cruises up to 16 days)
1 day
1 electronic device €16
2 electronic devices €28.80
3 electronic devices €40.80
4 electronic devices €51.20
South America, South Africa (cruises up to 16 days)
1 day
1 electronic device €12.48
2 electronic devices €22.02
3 electronic devices €30.83
4 electronic devices 38.17 €
Asia, Far East (cruises up to 16 days)
1 day
1 electronic device 13.21 €
2 electronic devices 23.49 €
3 electronic devices 33.03 €
4 electronic devices 44.80 €
MSC Grand Voyages (cruises up to 16 days, from 17 to 51 days)
1 day
1 electronic device 12.80 €
2 electronic devices 20.80 €
3 electronic devices 28.80 €
4 electronic devices 35.20 €
MSC Round the World
1 day
1 electronic device 8.80
2 electronic devices 14.40 €
3 electronic devices 19.20 €
4 electronic devices 22.40 €
To ensure a smooth and fast embarkation experience, guests must obtain the cruise ticket tagged ’Fast Track’, by completing the online check-in process either through the MSC Cruises website, or the MSC for Me app (available on select ships only).
The check-in is available from 30 days up to one day before departure of the cruise. Travel Agents can assist clients with the online check-in, as long as clients complete the mandatory parts themselves, including taking a picture with a device that has a digital camera.
To issue the cruise tickets, the following mandatory fields are required for all passengers and must be filled during the check-in process:
1) Personal Information
• First and last name
• Gender
• Place of birth
• Nationality
• Language
• Document: Passport or national ID card number
• Passport place and date of issue
• Passport or national id card expiry date
• Email, phone or mobile number
Address
• Country of residence
• Address
• Zip code
• Region
• Province
• City
Emergency Contact of a relative or friend not traveling with your clients, that we may need to reach.
• First name
• Last name
• Telephone number
2) Onboard information
• The embarkation time slot is set by default, but if available clients can use a drop-down menu to change it to one that suits them best. If the slot is blurred, the specific embarkation time is no longer available.
• A colour passport-style, mandatory security picture has to be taken. Clients will need to use a device with a digital camera and face the camera when taking their picture.
• There’s an optional ‘Travel with’ section to provide the booking and cabin number of the client’s family or friends. Upon availability, the cabins should be assigned to eat at the same dinner table.
3) Optional registration of a credit card
To save time onboard, clients can register their credit card before their cruise. All their onboard expenses will be directly charged to their credit card.
Check in with just 3 clicks:
1. Find a check-in on the MSC Book in the Before departure section – Web check-in. Or directly visit our MSC website and click on the ‘Manage booking – Web Check-in’ section. Clients can also check in using the MSC For Me App on select ships where it’s available.
2. The booking number, name and surname must be entered.
3. Passengers’ data and onboard information must be entered and there’s an option to register a credit card.
In case of need, the Travel Agent can fill in the clients’ data and generate the cruise ticket in the MSC Book, although this way the cruise ticket won’t include the ‘Fast Track’ tag. Additionally, the Travel Agent can find all the available cruise tickets in the Booking > E-ticket section on MSC Book.
Before arriving at the port, guests should ensure that they have all personal travel documents required, and that all personal information shown in their cruise ticket is correct. In the event of necessary changes, they can repeat the online check-in process to re-issue the e-ticket.
