As cruise lines prep for a return to service, new details continue to emerge about what life on board will be like for cruisers. Princess Cruises, who’s return is scheduled for April, announced today that their MedallionClass Experience will be available across the global fleet in 2021. The goal is to make use of as much touchless technology as possible while also enhancing and personalizing the guest experience.
What is OceanMedallion?
MedallionClass ships feature a wearable device called OceanMedallion™ that replaces the traditional cruise card and pairs with embedded IoT (“Internet of things”) -driven innovative technology. OceanMedallion connects guests and crew to an experiential “IoT” platform through a network of sensors and readers that help recognize individuals in locations throughout the ship, facilitating touchless capabilities that include personalized service and interactive entertainment, while also reducing contact between guests and crew on board and in ports.
The smart wristband controls a number of onboard experiences such as:
- touchless embarkation and disembarkation
- keyless stateroom entry
- completely contactless commerce
- simplified safety training
- on-demand food, beverages and retail items delivered anywhere on board
- guest service requests via mobile device chat
- location-based gaming and wagering
- entertainment content via smart devices
Coral Princess, Diamond Princess, Emerald Princess, Grand Princess, Island Princess, Majestic Princess, and Sapphire Princess will feature MedallionClass technology along with the new Enchanted Princess.